Tech Support Back Up

Choose The Service Plan The Is Best For You

You can enjoy all of your home technology even more knowing that help is just a phone call away! If your call is not answered immediately, we commit to respond within 30 minutes.

LIMITED

Free

9 – 5  Email Support

9 – 5 Phone Support

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ESSENTIALS+

$35/mo

24/7 Phone & Email Support

30 Min Response From Tech Desk

Next Business Day By Noon On Site Support

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PRIORITY

$100/mo

24/7 Phone & Email Support

Guaranteed Same Day Onsite Tech Support*

Next Business Day By Noon On Site Support

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PROACTIVE

$250/mo

24/7 Phone & Email Support

Proactive Device Monitoring

Guaranteed Same Day Onsite Tech Support*

Next Business Day By Noon On Site Support

What WE Can Do For You!

PLAY Home Technology can provide support for all of you home technology needs. We identify and fix issues with home theater components, surround sound systems, wifi & networking, home automation, motorized blinds, streaming devices, and much more. Using state of the art tools and remote support technology we can diagnose and repair your technology issues.

Instant Triage

Your own dedicated toll-free number to call for 24 hour / 7 day a week support; answered in 30 mins or less.

 

Unlimited Basic Support

Enjoy your technology with our in-house troubleshooting, rebooting, and workarounds of your equipment.

Annual Wellness Visit

Complete system inspection, calibration, and cleaning including firmware updates and improvements. Our own 25-Point inspection report card.

Internet Monitoring

Are you getting what you paid for? Complete internet speed testing and connection monitoring.

On-site Support

If your issue can’t be solved over the phone, you get priority on-site next business day visit from one of our technicians.

Home Technology Monitoring

Full and proactive monitoring of all home technology in the system; product resets, firmware, and updates.